How can i add more users to jira ?

[Farid Salim Shublaq]

We still have available lisences but we ae unable to add new users to jira. 

[G subramanyam]

Hi @Farid Salim Shublaq I'm here attaching sample screen shot of the license and permitted users. You might have to check this link for your concern:  https://www.atlassian.com/licensing/jira-software#cloud-subscription  

[Farid Salim Shublaq]

Hi @G subramanyam

I hope all is well! The link gives me a basic knowledge of thr lisecencing, my issue is that i cant add new users even though i have removed the old users on jira. Can you help me in solving this issue ? Thanks! 

[G subramanyam]

Hi @Farid Salim Shublaq Sorry for late reply.

I did tried hands-on as instructed in the below URL. When I deactivated 2 users and added two more, the system has allowed me to add. However, I didn't tried to "Delete" given the circumstances.

https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html