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How can I setup to alert a POC added in an issue ticket?

Tee Khema
Tee Khema
October 19, 2020

I would like everytime a POC is added in a issue ticket to be alerted they have been added to it. How would I do this in the Jira Service Desk Project? 

Is there a way to use the automation feature to setup and alert? 

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Jack Brickey
Jack Brickey
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October 19, 2020

POC?

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Tee Khema
Tee Khema
October 19, 2020

Yes the POC field in the issue ticket 

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Jack Brickey
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October 19, 2020

That is not a default field so I assume you have a custom field. If you are wanting to create a notification for when this field is modified you will need an addon, e.g. Scriptrunner and setup a Listener for that field and then act on the modification.

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