To show/hide fields in the form based on conditions you add sections which has the option to always show or based on a condition. The condition is linked to a previous field, and that field has to be one of the four choice fields that are available.
You can learn more about it here, https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.