How can I send PDFs in my Jira responses without recipient having to log in to see it?

[Nicole]

I want to be able to send attachments, such as JPEG, PNG and PDF, not a link to the docs and the recipient be able to view and download the doc.

How is this possible without them having to log in?

Many thanks

[Vladimir Horev _Raley_]

You can send actual attachments both, regular and inline via email using a third party app, like Raley Emails Notifications.

As we're developers of the app, please reach out if you need any assistance setting this up.

Best,

Vladimir | RaleyApps 

[Angélica Luz]

Hello Nicole,

Currently, the notification includes only a preview of the attachment and for the customer to be able to open or download the attachment, they need to login in the customer portal. We have a feature request suggesting the implementation of the ability to add the attachments as an actual email attachment for them to open and download through the mail client:
- https://jira.atlassian.com/browse/JSDCLOUD-3371
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica