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How can I map issue number and request type in service desk

sandvineet
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May 31, 2023

I can get details jiraissue number, summary, resolution and all using jiraissue, issuestatus and resolution table.
I can get request type and key, data separately using AO_54307E_VIEWPORTFORM and VIEWPORT_ID but how can I map with above result. which column I should use to map request type with issue number.

Thanks

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Nic Brough -Adaptavist-
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May 31, 2023

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None.  You should not be reading the database for this data, it's not supportable or going to work in the long term.

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