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How can I make an annoucement inside a request type in the customer portal?

How can I make an annoucement inside a request type in the customer portal?

I need to post a warning message inside a request type in the customer portal. Not in the customer portal or Help center, I need to put this message as part of the form inside the request type.

Is this possible to do?

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Hi @Sofia Grunspan

See the steps below:

Enter on your JSD instance.
Choose your Request Type.
Click in Edit Fields.
Insert your message in text box called Help and instructions(Optional). See the image below:

I believe that this option sequence will help you.

I look forward to your reply.

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Thanks it helps me!

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Like • saulo fonseca likes this

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How can I make an annoucement inside a request type in the customer portal?

1 answer

1 accepted

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