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How can I get data back from a deleted custom field?

Poonum Bhana
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July 24, 2020

A custom field was deleted, its been re-created with the drop down options re-added. However we can't get the data back on dashboard even though we've updated the query to using the new custom field. Is there anyway it can still pull back the data from the new field? 

1 answer

1 vote
Jack Brickey
Community Champion
July 24, 2020

Hi Poonum, welcome to the Community. Unfortunately, when things are deleted they are gone. there is not way to recover it short of restoring from the most recent backup prior to the deletion. However, generally speaking the cure is often worse than the disease when considering restores since rarely do you have a recent enough backup. So restoring ends up loosing a bunch of recent stuff. If you do have a recent backup then you can run some queries of everything that was changed since the backup and try to restore and then recreate all of the newly lost stuff. Messy, yes.

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