I want to create linked issues in Jira Service Desk to escalate customer requests within Jira Software. I cannot find to create linked issue though. I enables the following:
Jira Settings > Issues > Issue Features > Linking Issues > activated
Permission Scheme for Jira Service Desk Project > allows to browse and to link issues for my role
I am using a trial version atm.
Community moderators have prevented the ability to post new answers.
You need Link and Create Issues permission in both projects you want to have linked issues.
Here is a guide for Jira Service Desk on Jira Server https://confluence.atlassian.com/servicedeskserver031/linking-issues-802165194.html#Linkingissues-Createanewlinkedissuefromanexistingissueinaservicedeskorbusinessproject
This only works in Jira Service Desk projects, not from Software projects.
Best Regards
Niklas
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