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How can I configure a field like priority into the customer view

Peter_Franz
Peter_Franz
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May 18, 2020

 

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Katarzyna
Katarzyna
Atlassian Partner
May 18, 2020

Hi Peter,

Natively you can't do anything on this page. Please try our app My Requests Extension for Jira Service Desk. Here you can find documentation about this product. Let me know if you have any questions.

Kate

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Boyan Angelov _Nemetschek Bulgaria_
Boyan Angelov _Nemetschek Bulgaria_
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May 18, 2020

Hello,

Unfortunately there is no such option. That is why we created an app - Advanced Portal Reports  - which allows you to show a report with many custom fields, sort and rearrange columns, export to CSV, etc.  Feel free to try it.

Cheers,

Boyan

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