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How can I allow service desk customers to see who their tickets are assigned to?

Demetrius Lewis
Demetrius Lewis
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February 28, 2018

When a customer creates a ticket, they would like to see who the assignee is. 

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Jack Brickey
Jack Brickey
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March 4, 2018

You can add to comment and share with customer. 

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Nisha Hajamohideen
Nisha Hajamohideen
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March 1, 2018

It is not allowed by default to display Assignee value on customer portal. 

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Demetrius Lewis
Demetrius Lewis
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March 3, 2018

So do you know how to do so?????

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Jira Service Management
Jira Service Management
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