The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I add content in description field for a specific type of ticket

Manisha Minde
September 28, 2020

So, if I am creating a bug in JIRA it should directly populate my bug template which has say "Browser details:
URL:
Screenshots: ..... and other things as normal text"

 

Can I make this happen just when I say "Create" and select ticket type="bug"?

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote
Answer accepted
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 28, 2020

You could do that via Automation...

trigger - issue created

condition - Issuetype = bug 

action - add your text to the Description field or other field as desired

Manisha Minde
September 28, 2020

this is possible for xray bugs? I am not automation expert so asked

Manisha Minde
September 28, 2020

@Jack so for everytime any of my QA member clicks on "Create" and selects bug it shows them the template I added in description field?

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 28, 2020

Sorry, I did not understand your original post. You can’t create a template within the description field. That is a must-line text field. You can create fields in your Bug template such that it directs the creator as desired of course.

Manisha Minde
September 28, 2020

is there no way I can add it in description? I wish this could have been an option and many other QA people would be happy if this happens - Please take this as suggestion and Atlassian we are looking forward for this to happen :)

 

Thanks for help Jack

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 28, 2020

I don't work for Atlassian. I'm just a user like yourself. You might wish to click the feedback link and let them know.

Like Manisha Minde likes this
TAGS
AUG Leaders

Atlassian Community Events