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How can I add attachment to bug/feature requests when logged in as user

Bill OLeary
Contributor
March 23, 2021

Here is the screen I see when I login as a user...

I don't see anywhere to add an attachment

image.png

The Attachment field seems to be enabled on the project side:

image.png

1 answer

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Katarzyna
Atlassian Partner
March 24, 2021

Hi,

Click Add a comment and here you can add attachment. 

Screen which you provide (JIRA Service Desk Field Configuration Scheme) is applicable to issue view (from agent side).

Kate

Bill OLeary
Contributor
March 24, 2021

Hey Kate,

Oh I see...

the Image button is also for adding attachments...image.png

 

I was looking for the  nice add attachment icon I get when I am on the other side of the ticket

image.png

Thanks for clearing that up for me :)

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