How can I add a value to a dropdown field , can't find it in fields.

[Vera Valshonok]

I need to rename the field and an option to add another dropdown value which appears in other places (screens). When I go to my project and search for the field I want to edit, I can not find It. Where should I look? How can I do it?

[Trudy Claspill · Accepted solution]

Hello @Vera Valshonok 

Is the project a Team Managed project or a Company Managed project? That information will display at the bottom of the navigation panel on the left.

If the project is a Company Managed project, custom fields are managed from Settings (gear icon near your avatar) > Issues > Custom Fields.

If the project is a Team Managed project, custom fields are managed from Project Settings > Issues Types

[Vera Valshonok]

Its Service managment project

[Trudy Claspill]

Each of the functional project types (Service, Software, and Work Management) also has an architectural project type - Team Managed or Company Managed.

Is the project a Team Managed project or a Company Managed project? That information will display at the bottom of the navigation panel on the left when you are viewing the project.

If the project is a Company Managed project, custom fields are managed (created and modified) from Settings (gear icon near your avatar) > Issues > Custom Fields.

For new fields you then have to add the fields to the screens used by the issues in your project. Refer to

https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/

[Trudy Claspill]

Hello @Vera Valshonok 

Did the answer I provided help you resolve your issue? If so, please consider marking the Answer as Accepted, to help other users find posts with validated answers/solutions.

[Vera Valshonok]

Yes, thank you for the help!