How can I add a new preset check list to be called in JSM ticket UI?
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Just under the ticket name on each JSM ticket page, the above icon is displayed.
When clicked, space for checklist appears in the ticket.
I can either select a preset list or create list.
What I achive here is create a new preset list and use in different tickets
However, I was unable to find set up function for this.
According to admin to overlook all the attlassian products, it is not found as an app.
GenAI suggests it is a function, not an app and need upper level authority to create a new preset.
How can I add a new preset check list to be called in JSM ticket UI?