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How Can I Associate a Specific Knowledge Base Article with a request type?

Steve Arndt
Steve Arndt October 3, 2018

How can i associate a specific knowledge base article with a request type so that the article is automatically displayed next to the request form when the request type is selected?

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Jack Brickey
Jack Brickey
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October 3, 2018

duplicate post

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Victor Mutambuki
Victor Mutambuki
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October 3, 2018

Steve,

Knowledge base isn't based on request type. You can instead use labels for easier search.
https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html

Victor

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