I am trying to run a test import into my Jira Service Desk (Cloud) via JSON. I get an error on invalid Project Type. I can Manually create a Service project, but I need to migrate from a different product (Gemini) into Jira, and there are way too many to do manually.
I can import "software" or "business" projects, but it seems to not like the "service desk" type. What is the correct type to use here?
Here is the error I am getting:
2020-11-17 13:53:03,998 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Unable to create project: ExternalProject{id='null', key='TP1', externalName='null', name='Test Project 1', type='service desk', template='null'}: An invalid project type was specified. Make sure the project type is available in your Jira instance. Please talk to your Jira administrator if you need more help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.