we have 3 help desk license. When I try to assign them I get this message- I'm trying to figure out who has the license and how to assign or reassign.
You can't invite people labeled "+ Agent" right now. An admin needs to grant them a license first.
Please contact the system administrator.
Trying to determine who has been assigned the license. Thanks
I'm an admin and project lead.
Thanks
Under, administration, applications, and application access, you'll see jira service desk, the number of agents you own and who has access.
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