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Headline translate

Filip Kontic
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September 23, 2021

Hello to everybody? Can anyone tell me where to find option in Jira Service Management to translate headline in support portal that is now default " What can we help you with" and i want that in my languageUntitled.png

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2021

Hello @Filip Kontic,

Welcome to the Atlassian Community!

Testing on my local site, the “What can we help you with?” is translated based on the language set on the profile. 

Some translations will not depend on the language added to the project, but on each profile.

In your case, since you are an admin/agent, you need to change the language on https://id.atlassian.com/manage-profile/account-preferences.

Customers will have to change their language directly in the portal on https://xxxxxxx.atlassian.net/servicedesk/customer/user/profile.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

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