I am no longer able to complete a Sprint on a board that includes my Service Desk (JSM) stories. This is a recent issue since we've been using a Sprint Board that pulls in issues from both jira and JSM projects since 2020. What's changed?
You need to check all of the project(s) that your SCRUM board is pulling content from to ensure that you have "Manage Sprints" permission for all of those projects. If "Manage Sprints" right is not granted for any of those projects to you, then you will not be able to start/complete sprints in the board.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Adding to this, make sure that the filter used by the board explicitly names the projects from which you want to include issues.
If you use some other criteria to select issues from multiple projects, such as 'Components = YourComponent', without have another criteria to explicitly limit the projects to check, then Jira interprets that to mean there may be an issue in ANY project on the instance, therefore you must have the applicable permissions in ALL projects on the instance.
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