Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Community
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Has anyone figured out how to include pervious comments in a notification to users?

Jada Breegle
Jada Breegle
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 25, 2022

Our users would like to see previous comments and their original request in the notifications that they get. This gives them context if we are asking a question or closing a ticket. Is there a way to configure this?

Answer
Watch
Like Be the first to like this
250 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security