Hardware States, SubState, Operational State

[Michelle Kirk]

Hi

Is it possible in Jira when an Asset is added to Jira SM Asset Management, whether the following  can be automated

State 

State  In use      Operational State would auto change to Operational

State Archive   Operational State would auto change to Retire 

trying to reduce potential manual errors with assets on the incorrect state 

[Rik de Valk · Accepted solution]

Hi @Michelle Kirk , 

It sounds like you would benefit from using Automation to keep these statuses in sync. 

Create a new Automation Rule (in Jira) with a setup somewhat like this:

• Trigger: Object Updated
• Condition - IF/ELSE Block
  With AQL condition like: 
  

  State = "In use"

  • Action: Edit Object Attributes
    There, choose the Attribute "Operational State" and select your "Operational" 
• Else block
  With AQL condition like: 
  State = "Archive"
  
  • Action: Edit Object Attributes
    There, choose the Attribute "Operational State" and select your "Retire" 

Hope that helps! Feel free to follow up with any questions or remarks. 

Have a nice day! Rik