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Handling of unused sites

青山 明
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

When I logged in to the trial site that was used as the verification environment after a long time, the following message was displayed.
If I don't use it anymore, is it okay to leave it as is? Will I be billed?

"your atlassian cloud products are suspended
your subscription for atlassian cloud hasn't been renewed.
if you're a site admin, go to admin.atlassian.com
view site bill to update your payment details."

1 answer

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2 votes
Answer accepted
Jack Brickey
Rising Star
Rising Star
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March 31, 2023

No you will not be billed. The garbage collector will eventually will remove the instance.

青山 明
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

Thank you for answering.

An instance is a site, right? Not an organization?

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

Correct. If you have companyAAA.atlassian.net which is suspended and companyBBB.atlassian.net which is active then only the later will be billed and only if it is not a Free tier.

青山 明
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

Does that mean that only suspended sites will be deleted?

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

yes, though they may delete Free sites that are inactive for many months. i don't have any confirmation of that though. What exactly are you concerned about being deleted?

青山 明
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 31, 2023

No, it's okay. thank you very much.

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