HTML Styling in Jira Automation

[Sara Jarikji]

I am creating an email template using HTML; it is well formatted. 

I created an automation rule to be triggered when an issue is created, then an action to send email.
I added the email templates in the content and checked the HTML formatted; but the email received displayed the HTML styling in the email and the entire format did not work.

Any idea on how to allow HTML email templates to read the style within as style not plain text?

Thank you

[MOlejko]

Hi!

Check if you have selected the "HTML" option in "Send as" (More options in Send email action)