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HOw to restrict url http://<myJira>servicedesk/customer/user/signup to administrator only

serge calderara
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August 5, 2021

Dear all,

We are using Service Desk customer portal in our company but at some points, user are able to reach the url ../servicedesk/customer/user/signup which then pops up a login page where user can create account

We would like to desable this access for user and allows this URL only to admins.

Is it possible to achieve that ?

regards

1 answer

0 votes
Tom Lister
Community Champion
August 6, 2021

Hi @serge calderara 

It is possible to restrict access to register new accounts.

Go to Jira Administration/Applications/Service Management/Configuration

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