Getting error while configuring email request

[Sanjeev kumar N]

Hi Team,

We are getting error while adding email request ERROR: "Error when editing email setting" 

Please do the needful.

JSD: JIRA v7.8.1

OS: RED HAT Linux 7.x

Thanks

Sanjeev Kumar N

[Fabio Racobaldo _Herzum_]

Hi Sanjeev,

please the field configuration for the related issue type in the project. I think that some extra field has been defined as mandatory. Keep in mind that email requests could be associated to issue type with just summary mandatory.

Fabio

[Sanjeev kumar N]

Hi Fabio,

Thanks for the mail. We have removed the unwanted fields and able to configure the mail configuration.

Thanks

Sanjeev Kumar N

[Fabio Racobaldo _Herzum_]

You're welcome. Please mark my answer as accepted!

Ciao,

Fabio