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Getting error while configuring email request

Sanjeev kumar N
September 18, 2018

Hi Team,

We are getting error while adding email request ERROR: "Error when editing email setting" 

Please do the needful.

JSD: JIRA v7.8.1

OS: RED HAT Linux 7.x

Thanks

Sanjeev Kumar N

1 answer

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0 votes
Fabio Racobaldo _Catworkx_
Community Champion
September 18, 2018

Hi Sanjeev,

 

please the field configuration for the related issue type in the project. I think that some extra field has been defined as mandatory. Keep in mind that email requests could be associated to issue type with just summary mandatory.

 

Fabio

Sanjeev kumar N
September 19, 2018

Hi Fabio,

Thanks for the mail. We have removed the unwanted fields and able to configure the mail configuration.

Thanks

Sanjeev Kumar N

Fabio Racobaldo _Catworkx_
Community Champion
September 19, 2018

You're welcome. Please mark my answer as accepted!

Ciao,

Fabio

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