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- Getting error after configuring SAML authentication
Getting error after configuring SAML authentication
Hi Team, we have configured SAML authentication for JSM Datacenter. when we are testing, we are getting below error-
We can't log you in right now
Please contact your administrator. Give them this error identifier:
94c5bf19-7bbd-463e-a9cf-ebb952e0cdc8
Below are the logs-
2023-06-16 13:20:33,920+0300 http-nio-8050-exec-28 ERROR 13402007 800x648751x1 15p98as 103.208.70.37,172.23.12.66 /plugins/servlet/samlconsumer [c.a.p.a.s.web.filter.ErrorHandlingFilter] [UUID: ee2ae90f-3c13-49a6-9acc-19c43f51b767] Received SSO request for user urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified, but the user does not exist
com.atlassian.plugins.authentication.sso.web.usercontext.AuthenticationFailedException: Received SSO request for user urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified, but the user does not exist
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