Gadget to have an overview of tickeds by Organization

[Rúna Loftsdóttir]

Hello

I want to add a gadget to manager dashboard that shows tickets by organizations. 

Something like Two dimenstional filter or something else that lists top5 or top 10 organizations.  

[Jack Brickey]

Hi @Rúna Loftsdóttir , unfortunately Organization is not available as an option for Statistic in dashboard gadgets. See JSDCLOUD-13709 . You could consider creating a custom field and use automation to copy the organization into that field then use the custom field in your gadget.

[Danut M _StonikByte_]

Hi @Rúna Loftsdóttir,

Jira does not offer the Organizations field in dashboard gadgets. 

If you are open to use a plugin from Atlassian Marketplace, our Great Gadgets app offers a Pivot Table & Pivot Chart gadget that can display statistics by multiple fields (including Organizations) in form of table, heatmap table or charts of various types. 

Here are some examples:

It is easy to configure. To get a statistics like that, the gadget should be configured like this:

More examples about this gadget (and the many others offered by our app) in the context of JSM can be found in this article: https://community.atlassian.com/forums/App-Central-articles/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369

Danut.