Fully translating customer satisfaction email (service desk cloud)

[Giedrius Žebrauskas]

Is there a way to fully translate the customer satisfaction emails which are sent after an issue gets closed? Right now the settings page only has one field that can be edited - the specific question asked. 

[Angélica Luz · Accepted solution]

Hi Giedrius,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to edit the labels on the satisfaction survey, so it's also not possible to translate it. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4986
- https://jira.atlassian.com/browse/JSDCLOUD-6244
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

[Rodrigo Nunes]

I can say that so far not resolved.