Forward requests

[Larissa Elen do Nascimento]

I created the "forward" status, but I would like to have the option to send the ticket to the queue after that.

[Nic Brough -Adaptavist-]

Ok, but how have you included that in your workflow, and what do you mean by "send issue to the queue"?

[Larissa Elen do Nascimento]

gostaria de enviar para outras filas, o chamado como padrão chega em uma fila, porém gostaria de que pudesse encaminhar para outra.