Filter issues based on Organization name

[Saksham Bedi]

Hi ! 

I have service management where we have multiple organizations and multiple people for each organization who can use use portal to submit their requests/issues. I have one portal for the clients so all of the issues get collectively stacked based on when they were created.

I want to create a filter where I can see all of the issue for a certain organization of choice that can be hardcoded in the JQL query but for some reason it doesn't let me search with spaces in the organization name

For example : if I created an organization with name "TEST ORGANIZATION 123". It returns the following error: "The label 'TEST ORGANIZATION 123' can't contain spaces". 

QUERY: "project = <project name> AND Organizations = "TEST ORGANIZATION 123" order by created DESC"

Is there any other way to do the same? or am I doing something wrong?

[Mayur Jadhav]

Hi @Saksham Bedi ,

Welcome to the Atlassian Community!!

1. If you are creating queue in same project then you can just write JQL like            organizations = "test organization" and i have tried the same and it will list down all the issues.
2. If you want only unresolved issues to show in queue then resolution = unresolved and organizations = "test organization".

Hope this helps.

Regards,
Mayur