I'm trying to build a filter for myself off the requested participant field to show tickets I've been added to that are open or in progress (or not closed). I've got the following to work but when I add an AND or OR "Open" to the end it breaks.
Can someone tell what I'm doing incorrectly?
Thanks!
"Request participants" = (user name) AND status = "In Progress"
Hi @Joe Sindoni , Welcome to the Community!
Try "Request participants" = (user name) AND statusCategory != Done
That will show any tickets you're a Request Participant in that aren't in a closed status (e.g., Closed, Done, Cancelled, etc.)
Perfect! Thank you!
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