Field Value changed event triggered once instead of many times

[mustafa.turan]

Dear community,

I want to make Jira automation add a comment when one of a certain set of field values changes on a Jira cloud project.

When the user changes more than one field value in a short time frame (like in a few seconds, which is very common in our case), the automation triggers only once instead of many times for every single field.

Has anyone come across this problem and if so do you have a solution?

Best,

[wwalser · Accepted solution]

Automation should trigger for each change. Please share a screenshot of your automation rule configuration.

[mustafa.turan]

I change 4 fields in 10 seconds and this automation adds one comment.

[mustafa.turan]

The recent rule executions look like this, but there is just one comment.

[wwalser]

There is a checkbox in the comment action that prevents the comment action from spamming a single issue many times. I believe you have that checkbox checked while it needs to be unchecked.

Can't be 100% sure as you didn't provide that portion in the screenshot but please look there. Unchecking that box should cause the automation to work as expected.

🥂

[mustafa.turan]

Yeah, that worked. Thanks a lot!