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Exporting Queus

Kgamane Tilotsane
Kgamane Tilotsane
April 23, 2018

Good morning, I would like to find out, is it possible to export queues from our Jira Service desk

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Patrick Cartier [Candylio]
Patrick Cartier [Candylio]
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April 23, 2018

Right now no, but there is a ticket open for this:

https://jira.atlassian.com/browse/JSDSERVER-3325

I suppose one workaround would be to use the same JQL in your issue filter and export from there.

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Export-SD-Queues-incl-SLAs-to-Excel/qaq-p/83424

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Jack Brickey
Jack Brickey
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April 23, 2018

Correct. I would be surprised if that issue ever gets implemented since it is a simple matter of creating a filter that equates to your queue (simply copy/paste) and then export. If this is a frequent task then save the filter.

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