Error creating project, XSRF check failed

[CAG-ISC]

Hi I installed JSD Server 4.8 on RHEL 7.6 on AWS.  There is a ALB fronting the JSD Server which is used for SSL termination.   

When i tried to create new project, it throws me the "Error creating project, XSRF check failed"  Please advise . I have looked through and tried solutions from other users who reported seemingly similar issue but failed.

Thank you

[Kunal Kanojia · Accepted solution]

Hi Hisham_Hassan,

Thanks so much for your question.

Have you tried using the Jira Service Desk templates provided for AWS?

Alternatively, did you try the steps mentioned in this knowledge base article https://ja.confluence.atlassian.com/jirakb/creating-project-throws-error-creating-project-xsrf-check-failed-397083076.html?

Thank you,

Kunal Kanojia
Jira Service Desk