Error creating customer using jira service desk cloud apis

[Joseph Coleman]

Calling rest apis to create customer in jira service desk cloud. We are using below POST url and getting a response error. Can some help us how to fix this error.

POST /rest/servicedeskapi/customer 

getting error in response 

{
"errorMessage": "This request is invalid. Check that the request contains all the required parameters and that the parameters are valid. (Cannot add user, all the user directories are read-only.)",
"i18nErrorMessage": {
"i18nKey": "sd.rest.error.bad.request.with.extra.info",
"parameters": [
"Cannot add user, all the user directories are read-only."
]
}
}

[Fahd]

Hi Joseph,

First of all, apologies for the trouble caused. We have identified an issue with Jira Service Desk customer invite functionality(including via REST API) and we are currently rolling out the fix.

For updates, you can add yourself as a watcher in the following bug ticket and subscribe to the statuspage incident report:

• https://jira.atlassian.com/browse/JRACLOUD-71723
• https://status.atlassian.com/incidents/9r351r9v5cdw

Best regards,

Fahd

Atlassian Cloud Support