Error al recibir peticiones

[Raymundo López Guzmán]

Me sale el siguiente error cuando entro a service desk

Error al recibir peticiones. Por favor, pida a su administrador que compruebe los logs.

pueden ayudarme con alguna solución? 

Gracias!

[Andy Heinzer]

I would recommend having your Jira administrator examine the logs for Jira when this error happens.  These can be found in the $JIRAHOME/log/ folder.   I would start with the file called 'atlassian-jira.log' and then see if you can go to the date/time in that log when this error occurred.   This should have more detailed log entries that have the date and then some kind or ERROR message.  

I would be interested to see those specific error messages to better understand the problem here.