Entra ID automation “Add user to group” fails for Group - consent error but permissions look granted

[Xijie Yi]

Hi everyone,

I’m testing Jira Cloud Automation actions with Microsoft Entra ID, following the Atlassian doc Use Entra ID with Automation | Cloud automation Cloud | Atlassian Support The “Check if user is in group in Entra ID” action works, but “Add user to group in Entra ID” fails consistently.

In Automation audit log, the “Add user to group in Entra ID” step fails with: “User consent is required for this component.” 

I checked the Atlassian enterprise app in Entra shows Graph permissions including GroupMember.ReadWrite.All and it’s granted via Admin consent. 

Any help would be appreciated. Thanks!