Employee Manager Field not working

[Derek Hawkesworth]

In our HR ServiceDesk users are not able to fill in the employee manager field as no drop down is populated, however when I test this I do see a list :

Not working example =

Working example

[Anastasiia Kozaruk _SaaSJet_]

Hi, @Derek Hawkesworth 

I would like to recommend HRM: Employee User Profile for you. It can be used to store comprehensive data about an employee inside his personal card.

In addition to adding information to both the manager and the deputy employee, you can add public and personal info, employment details, inventory, and important notes.

Try it now for free on Marketplace

[Manon Soubies-Camy]

Hi @Derek Hawkesworth,

Can you please check if these users have the "Browse users and groups" global permission?

You can find global permissions here: https://yoursitename.atlassian.net/secure/admin/GlobalPermissions!default.jspa

Hope this helps,

- Manon

[Derek Hawkesworth]

Hi @Manon Soubies-Camy ,

Thanks for the advice, this seems to have fixed it for me, but not for other people bizarrely.

Derek