Emoji - email notification

[Shahzahan]

Hi,

Would it be possible to send email notifications to the comment when selecting an emoji in a ticket?

Thanks

[Shahzahan]

[Jan-Willem Waterlaat]

Would indeed be useful. Notification to be sent to person who created the comment. Currently used to notify commenter it has been read and/or agreed and/or request is completed. Works fast and prevents having to create another comment.