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- Email integration between Jira and Servicedesk Plus
Email integration between Jira and Servicedesk Plus
Daneige Gagnon
October 19, 2020 edited
Our customer is using ServiceDesk Plus and we want to be able to open/update tickets between both systems.
We tried using email to open and update tickets, however, our customer's Service desk plus does not return the Jira Issue # in the subject line.
Is there an app between the 2 solutions ? or has anyone else been successful in integrating these 2 solutions?
Thank you
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