Email Notification

[Abul Aurs]

Hi,

We would like to configure our company email address to send notifications from our email address then they suggested to add dkim and spf records after mulitple problems we have added that now when we configure domain name claim failed

What i have to do or is there any jira support for this, there is no proper procedure to follow to configure, after each error we have search internet, when those required why they havent documented all the steps in one shot

Need help urgent..

[Angélica Luz]

Hi Abul,

Welcome to Atlassian Community!
I saw that you created a ticket with our support related to the same question and they are already helping you with the domain verification in order to change the project email.
With that said, let's focus on the ticket to avoid any misunderstanding of talking about the same matter in two different platforms.
Feel free to share the resolution here to help other community members once the ticket is resolved.

Regards,
Angélica