Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Edit "Request Language" Custom Field through Automation for Jira

Kaur Joakit
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2022

Hi!

We are receiving requests in two ways - via e-mail and via API (from external source/website). We do not use Customer Portal for this particular project.

We set up automation below:

Capture.PNG

 

So, whenever Reporter's e-mail address ends with .nl, Automation should send e-mail, edit Country field and edit Request Language to "Dutch". 

Unfortunately receiving errors related to Request Language change. It simply is unable to change it. I have tried to use multiple other commands ("add", "edit", "update") besides "set", but still received errors:

{ 
"set": {
"customfield_15712" : { "value": "Dutch" }
}
}

 

What should be the proper command for it? 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events