Dynamic Azure AD group for Jira Service Management

[Patrick Borchert]

Hello everyone, We have created a dynamic group in our Azure AD, in which users are automatically created and then synchronized into our Jira instance. If we remove users from the dynamic Azure AD group again, the users are still in the group in our Jira instance. Is there a setting or a way to manually remove the users from the group? I always get “This user cannot be removed because it is synchronized from an external directory”.

Thank you very much for your help

[Maria Jose Azuara]

Hello

My workaround is to do a Provision On demand, select the group and the option "View all users" to select the user removed from the group. 

This way the user is removed in JIRA from the group.

But, I would like to know how to change provisioning configuration to do this automatically.

Regards