Duplicating or changing Service Desk Customer Portal template

[Jon Andrews]

Is it possible to duplicate a Service Desk customer portal?

I have a number of clients I'm setting up Service Desk for and have a customer portal set up for a test client at present. However setting this up by hand is time consuming therefore it'd be great to be able to reduce the duplication of this work....

[Henrique Freitas]

Hi there,

Unfortunately it is not possible to duplicate the Service Desk although there is a improvement request for it.
Please check it here. Would be helpful if you vote for it and set yourself as a watcher to keep tracking it.

Cheers,

Henrique Freitas

[Andreas Ek]

We are also interested in more info about this issue!