The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't see priority field in the Customise Requests list

deepti.sachdeva
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 5, 2022

I added the Priority field in my request form but I am not able to see the same in the Customise Requests list. The customer wants to filter the requests based on Priority field.

customise.png

3 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Sunniva K
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2025

If you add the field under request types in the project, the field will appear in the list. 

0 votes
Denitsa Stefanova _Nemetschek Bulgaria_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 6, 2022

Hello @deepti.sachdeva

If you want to customize and personalize which fields are visible on the request list and also prioritize them, you can try the app we created - Advanced Portal Reports.

There are so many other useful functionalities too, we'll be glad if you try it out (there is a 14-day free trial)

Cheers,

0 votes
Trudy P Claspill
Community Champion
December 5, 2022

Hello @deepti.sachdeva 

I don't believe it is possible for us to configure which fields are available in that list.

I did find a change request about adding Priority to that list. You should vote for it.

https://jira.atlassian.com/browse/JSDCLOUD-5546

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events