The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Domain is not verified through DNS

NAV Support
NAV Support
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 1, 2020

We have updated the DNS record in https://admin.atlassian.com/ and its been six days. The domain still stays unverified.

If I click the "Verify domain" it pops up the same message that Domain is not verified and it may take 72 hours.

 

Watch
Like Be the first to like this
917 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Yevgen Lasman
Yevgen Lasman
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
November 1, 2020

Make sure your DNS record is in the root of your domain and has an exact value from the domain verification field: "atlassian-domain-verification=XXXXXXXXXXXX" (w/o quotes).

You can check whether the TXT record is present for your domain and has a proper value here.

Reply
Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security