Request status is Closed, but necessary reopen request. Thi possibility is provided in the workflow scheme, but after click on Closed I get message "You don't have permission to transition this issue".
The message is for both roles - administrator and lead.
How I can resolve problem?
@Arnis Riškovs So the JIRA admin needs to give you permission i.e add you to the role/group etc for there is a condition added to this transition in the workflow.
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