Does jira have any inbuilt feature to un assign issue while resolving or closing ticket.

[Jagadeswar Reddy Muddireddy]

In One my projects tickets get auto unassigned after closing them also no logs were recorded in the ticket activity/history who makes the assignee field "un assigned." I don't have any post transition functions or automations rules configured to this.

Note: I am using jira data center v9.5.0

[Marc -Devoteam-]

Hi @Jagadeswar Reddy Muddireddy 

Welcome to the community.

No Jira doesn't have an inbuilt feature for this.

This should relate to the workflow post-function or an automation rule.

If there is none, check installed app, that might offer the functionality or a script that is running or is the database update via queries?

I would suggest to go to the logging on the instance(s), an check if there is any info related to an issue when it closes.

[Jagadeswar Reddy Muddireddy]

Hi @Marc -Devoteam- ,Thanks for the quick reply, I can understand , wondered why nothing logged in ticket activity or history when it gets un assigned.