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Do we have a solution or a workaround for Jira Automation to append custom fields to Request Partici

Jader Peixoto Volkmer
Contributor
April 23, 2026


Hi all,

I am involved in this problem once again and I would like to know if there is a solution or workaround to help me to append people to existing request participants using an automation.

 

Thank you,

 

Jader

1 answer

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Andrea Robbins
Community Champion
April 23, 2026

Two ways:

1. If copying from a field, ensure this checkbox is selected:

Screenshot 2026-04-23 at 5.00.27 PM.png

2. If setting the field, use the smart value of the request participants field plus a smart value for the new request participants you want to add: Screenshot 2026-04-23 at 5.02.22 PM.png

 

This is documented here:

https://support.atlassian.com/jira/kb/add-update-remove-request-participants-using-automation-in-jsm-cloud/

 

Hope this helps!

Andrea

Marc -Devoteam-
Community Champion
April 24, 2026

Hi @Jader Peixoto Volkmer 

See the link above.

As you want to append users.

Jader Peixoto Volkmer
Contributor
April 24, 2026

Dear @Andrea Robbins in my first test this works. 

I will follow the log file to check from now on.

I have used this approach:

image.png

Thank you very much!

Like Andrea Robbins likes this

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