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Do we have a JIRA template to be used as Ticketing system?

Mithun MC
Mithun MC
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June 3, 2021

I need to create ticketing board in my running board. question do we have any ready made template can be used as ticketing system as like remedi tool or ALM

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Fazila Ashraf
Fazila Ashraf
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June 3, 2021

Hi @Mithun MC 

Could you explain more on what you are trying to create?

JSM do not have boards but queues. Are you trying to create a kanban/scrum board in jira software instead? Or by board, are you talking about a new project?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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June 3, 2021

I'd say all the templates for "Jira Service Management" projects are good for "a ticketing system" - ticket systems are a subset of Service Management systems.

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